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Palau de Congressos de Catalunya, Av. Diagonal, Barcelona, Spain

Welcome to the webcast of the International Forum on Quality and Safety in Health Care, April 18th, 19th & 20th 2007. This site allows you to watch the plenary sessions live as they happen or on demand after the event. Panel discussions based on each plenary will also be available to watch on demand. All sessions will be provided in English and Spanish. We would like to thank the NHS Institute for Innovation and Improvement and the Health Foundation for their support of the event.

To view the webcast video, Internet Explorer 5+ and Windows Media Player 7+ is required. You can test your system by clicking on the link below:

You will need Windows Media Player 7+ to view the live streams. If you are unable to view the live stream, an on-demand version in both Windows Media Player 7+ and Flash Player 8+ will be made available after each event.

(If you are experiencing any difficulties accessing the presentations please use the progressive download versions that are available at the bottom of the page)

Introduction video

Tuesday 17 April 2007

intro image Forum Introduction Video Available

Sessions schedule

Can healthcare ever be safe?

Wednesday 18 April 2007

Donald Berwick

Plenary 1: Donald Berwick

How quality improvement is moving to full scale - some of the problems as well as the successes.

Available
plenary-dis-2

Panel Discussion 1:

Improving quality and safety on a national scale: can the US model be exported?

Chaired by:

Wim Schellekens, Chief Inspector for Curative Health, Dutch Inspectorate, Netherlands

Panellists:

Bernard Crump, Chief Executive, NHS Institute for Innovation and Improvement, UK

Philippe Michel, Director, Haute Autorite de Sante, France

Goran Henriks, Chief of Learning and Innovation, Jönkoping County Council, Sweden

Available

What the quality movement can learn from other social movements

Thursday 19 April 2007

richard-smith

Plenary 2: Richard Smith

Learning from the people, tactics, plans and images of the campaign to abolish slavery and Make Poverty History.

Available
plenary-dis-2

Panel Discussion 2:

Is the quality and safety movement a social movement? Should it be? Identifying enemies and encouraging collaborators.

Chaired by:

Magne Nylenna, Editor, The Norwegian Electronic Health Library.

Panellists:

Helen Bevan, Director of Service Transformation, NHS Institute for Innovation and Improvement, UK

Joe McCannon, Vice-president, Institute for Healthcare Improvement

Frank Verheggen, Quality Manager, University Hospital Maastricht

Available

When things go wrong: communicating about adverse events

Friday 20 April 2007

Plenary 3: Lucian Leape, Linda Kenney

The two victims approach to error and how to
treat it maintaining trust with honesty, explaining and support for patients and doctors.

Available

Panel Discussion 3:

Are doctors gods and patients helpless, or could there be two victims of a medical error? Looking at how the patient safety paradigm is being adopted across different cultures.

Chaired by:

Domhnall Macauley, General Practice Editor, BMJ

Panellists:

Nellie Yeo, Chief quality officer, National Healthcare Group Ptc, Singapore

Mats Bojestig, Chief of Department of Medicine, Jönkoping County Council, Sweden

Itziar Larizgoitia, World Health Organisation, Geneva

Available

Partnering for patient safety

Friday 20 April 2007

Plenary 4: John Prooi, Harry Molendijk

Learning from a safety conscious multinational to improve safety in hospitals - DSM and Isala Klinieken working in partnership.

Available

Panel Discussion 4:

How collaboration with other industries can be mutually beneficial, and how to nurture safety as a lifestyle.

Chaired by:

David Stevens, Editor, Quality and Safety in Healthcare

Panellists:

Piera Poletti, Director, CEREF, Italy

Richard Thomson, Director of Epidemiology and Research, National Patient Safety Agency , UK

Available

Flash progressive downloads

View Flash progressive download versions

Forum Introduction Video

Plenary 1

Plenary 1 discussion

Plenary 2

Plenary 2 discussion

Plenary 3

Plenary 3 discussion

Plenary 4

Plenary 4 discussion

Available

Feedback

Thank you for taking the time to view our webcast. We hope you found it informative and enjoyable. We are very interested to hear your thoughts, both on the service and the sessions you viewed, to enable us to make improvements next year.

Your feedback is important to us.